Ordering Process and Procedures
Can I buy from your site in a currency other than US Dollars?
Yes! PayPal and credit card companies do all the converting for both you and us.
What payment methods do you accept? Can I pay with a money order or purchase order?
We accept payments from all major credit cards and PayPal. We cannot process money orders, purchase orders, orders placed over the phone, or cash transactions. We also now accept Google Pay and Apple Pay. Just look for the buttons at checkout!
Why am I being charged now for preorder items?
It is our policy to make sure payments clear before shipping out any items. We do this by processing the payment upon checkout. If an echeck or payment is declined, your order will not be shipped.
Other Question Categories
The MicroscopeSee More
Technical questions about the Journey to the Microcosmos Microscope.
Returns, Refunds, and ReplacementsSee More
Questions about what to do if something goes wrong with your order.
Merchandise InformationSee More
Questions about the products offered on the Journey to the Microcosmos Store.
Shipping Procedures and PoliciesSee More
Questions about what happens once your order ships and how shipping works.